Your privacy is important to us. It is Maman Montréal's policy to respect your privacy and to comply with any applicable laws and regulations regarding the personal information that we may collect about you, in particular on our website, and on other sites that we own and operate.
Information we collect
The information we collect includes both information that you deliberately and actively provide to us when you use or participate in one of our services and promotions, and any information that is automatically sent by your devices when accessing our products and services.
Log data
When you visit our website, our servers may automatically log standard data provided by your web browser. This may include the Internet Protocol (IP) address of your device, the type and version of your browser, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please note that while this information is not necessarily identifiable by itself, it may be possible to combine it with other data to identify individuals personally.
Personal information
We may ask you for personal information which may include one or more of the following:
Legitimate reasons to process your personal information
We only collect and use your personal information when we have a legitimate reason to do so. In this case, we only collect personal information that is reasonably necessary to provide you with our services.
Information Collection and Use
We may collect personal information from you when you perform any of the following actions on our website:
Sign up to receive updates from us via email or social media channels
Using a mobile device or web browser to access our application
Contact us via email, social media, or other similar technology
Tag us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is inconsistent with these purposes:
allow you to personalize or personalize your experience on our website
for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
allow you to access and use our website, associated applications, and associated social media platforms
for security and fraud prevention, and to ensure that our sites and applications are safe, secure, and used in accordance with our terms of use
Please note that we may combine information we collect about you with general information or research data that we receive from other trusted sources.
Security of your personal information
When we collect and process personal information, and while maintaining that information, we will protect it in a commercially acceptable manner to prevent loss and theft, as well as unauthorized access, disclosure, copying, copying, copying, use, or modification.
While we do our best to protect the personal information you provide to us, we advise you to consider that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with the laws applicable to us in the event of a data breach.
You are responsible for choosing any password and for its overall security strength, ensuring the security of your own information within the limits of our services.
Retention period of your personal information
We keep your personal information for as long as needed. This period may depend on how we use your information in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by deleting any details that identify you.
However, if required, we may retain your personal information to comply with a legal, accounting, or reporting obligation, or for archiving purposes in the public, scientific, or historical or statistical research interests.
Children's privacy
We do not target any of our products or services directly to children under the age of 13, and we do not deliberately collect any personal information about children under 13.
Disclosure of personal information to third parties
We may disclose personal information to:
a parent company, a subsidiary or a subsidiary of our company
third party service providers for the purpose of allowing them to provide their services, for example, providers of IT services, data storage, hosting and servers, advertisers, or analytics platforms
our employees, contractors and/or related entities
our existing or potential agents or business partners
sponsors or promoters of any competition, lottery or promotion that we organize
courts, tribunals, regulatory authorities, and law enforcement officials, as required by law, in connection with any actual or prospective legal action, or to establish, exercise, or defend our legal rights
third parties, including agents or subcontractors, who help us provide information, products, services, or direct marketing to you third parties to collect and process data
International transfers of personal information
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third party suppliers maintain facilities. Please note that the places where we store, process, or transfer your personal information may not have the same data protection laws as the country where you originally provided the information. If we transfer your personal information to third parties in other countries: (i) we will make these transfers in accordance with the requirements of applicable law; and (ii) we will protect the personal information transferred in accordance with this privacy policy.
Your rights and control over your personal information
You always have the right to refuse personal information from us, understanding that your experience on our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you provide personal information to us, you understand that we will collect, maintain, use, and disclose it in accordance with this Privacy Policy. You retain the right to request details of the personal information we hold about you.
If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy. If you are a third party providing personal information about another individual, you represent and warrant that you have that individual's consent to provide the personal information to us.
If you have previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time. We will provide you with the option to unsubscribe from our email database or to unsubscribe from communications. Please note that we may need to ask for specific information from you to help us confirm your identity.
If you believe that the information we hold about you is inaccurate, out of date, outdated, incomplete, irrelevant, or misleading, please contact us using the contact details provided in this privacy policy. We will take reasonable steps to correct any information that is deemed inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and would like to file a complaint, please contact us using the contact details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, outlining the results of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority regarding your complaint.
Use of cookies
We use “cookies” to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, in order to understand how you use our site. This helps us serve you content based on the preferences you have specified.
Limits of our policy
Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of these sites and cannot accept responsibility or responsibility for their respective privacy practices.
Changes to this policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link where you access this privacy policy.
If required by law, we will obtain your permission or give you the opportunity to choose whether to accept or refuse, as appropriate, any new use of your personal information.
